Case Study
eBay Achieves 50% Performance Gains with WebLOAD
Overview
eBay is a leading global e-commerce
giant, facilitating consumer-to-
consumer sales through its platform,
with nearly 100 million active users
worldwide. The company is known
for hosting a vast array of
transactions daily across
approximately 30 countries.
Challenge
eBay’s Global Enterprise Technology team faced significant challenges with the
performance of the SAP Business Objects tool, crucial for their operations.
The need for performance benchmark testing became apparent due to system performance complaints from various locations. The team also needed to validate a newly implemented distributed architecture equipped with load balancing, which posed additional challenges that standard load testing solutions failed to address effectively.
The need for performance benchmark testing became apparent due to system performance complaints from various locations. The team also needed to validate a newly implemented distributed architecture equipped with load balancing, which posed additional challenges that standard load testing solutions failed to address effectively.
Solution
The eBay testing team turned to
RadView’s WebLOAD, a tool capable of
supporting all relevant SAP modules
out of the box, to conduct thorough
load and stress testing. Utilizing load
generators and monitors strategically
placed across North America and
Europe, the team was able to
accurately assess performance and
response times for different user
groups within eBay.
Achieving Performance Gains:
The tests revealed critical insights, leading to targeted system and architectural
enhancements. These improvements, coupled with strategic hardware upgrades,
resulted in an average performance gain of 52%. This significant improvement was not
only a testament to the effectiveness of the WebLOAD tool but also marked a pivotal
advancement in eBay’s system optimization efforts.
Conclusion
eBay’s strategic decision to utilize WebLOAD for performance testing has yielded
substantial benefits, enhancing the efficiency and reliability of its SAP Business Objects
tool.
The success of this initiative has established a framework for periodic regression testing, ensuring continuous system performance improvements. This case study illustrates the power of tailored performance testing solutions in addressing complex technological challenges, thereby facilitating significant performance gains in global enterprise operations.
The success of this initiative has established a framework for periodic regression testing, ensuring continuous system performance improvements. This case study illustrates the power of tailored performance testing solutions in addressing complex technological challenges, thereby facilitating significant performance gains in global enterprise operations.
Industry
E-commerce
Business Type
Enterprise
Country
USA
